Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Delays may occasionally occur during high order volumes, public holidays, or due to courier disruptions.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Delivery times may vary depending on your location and courier service availability.
International Shipping
We currently offer international shipping to selected countries. Shipping rates and delivery estimates will be calculated at checkout based on your location.
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.
Please allow up to 48 hours for tracking information to become available.
Delays, Lost or Stolen Packages
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances outside our control.
If your package is lost or arrives damaged, please contact us at dishbyus@yahoo.com and we will assist you in resolving the issue with the shipping provider.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately at dishbyus@yahoo.com.
Delivery Issues
If your order is marked as delivered but you have not received it, please:
Check with household members or neighbors
Contact the shipping carrier directly
Reach out to us at dishbyus@yahoo.com for assistance
Contact Us
If you have any questions regarding shipping, please contact us at: